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Gorillas Case Study

At Gorillas G.M.B.H., our mission is to offer a diverse range of high-quality products to our customers across Europe. As a leader in the quick-commerce grocery delivery niche, we’re constantly exploring new ways to meet evolving consumer demands. Recognizing the growing opportunity in over-the-counter (OTC) supplements and food products, we saw potential to expand our assortment. However, understanding and navigating the complexities of this highly regulated category was no small feat.

This was particularly true in the Netherlands, where the regulatory framework for OTC products and supplements is among the most stringent in Europe. With limited in-house expertise in this area and the need for swift action to capitalize on market opportunities, we turned to D’accord Partners for guidance. Their deep regulatory knowledge, practical solutions, and collaborative approach made them the ideal partner.

Working closely with Rob and the D’accord Partners team was an exceptional experience. Rob didn’t just provide expert advice—he took the time to explain the rationale behind every recommendation, equipping us with a thorough understanding of the Dutch regulatory landscape. Their support extended beyond compliance checks; they helped us refine our strategy, ensuring our product selection and claims aligned perfectly with both consumer expectations and legal requirements.

Thanks to D’accord Partners, we were able to navigate the OTC and food supplement category confidently and effectively. While we did not launch our own branded products, their expertise allowed us to evaluate this market opportunity thoroughly and integrate compliant offerings into our quick-commerce model. Their guidance saved us significant time and resources, enabling us to maintain our rapid growth while ensuring adherence to the highest regulatory standards.

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